Luna Terms of Use

Last updated: October 22, 2025

Welcome to the online services of Luna Health Corp. (“Luna,” “we,” “our,” or “us”). These Terms of Use (“Terms”) are a legal agreement between you (“you” or “your”) and Luna. They explain what you can expect from us, what we expect from you, and how you may use our website.

By using www.lunatherapy.ca (the “Website”), you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please do not use the Website.

Luna may update these Terms from time to time. Any changes will be posted here with a new “Last updated” date. Continued use of the Website means you accept the new Terms.

Intended Use of this Website

The Website is designed to provide information about mental health care and help connect users with independent Clinicians. Luna itself does not provide medical or clinical services through this Website.

If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency department.

Who Can Use the Website

The Website is intended for use by people located in Canada. If you access it from another country, you are responsible for ensuring that your use complies with local laws.

You must comply with all applicable laws, these Terms, and any additional policies posted on the Website.

Acceptable Use and Prohibited Conduct

You agree not to:

  • Interfere with, damage, or disrupt any part of the Website, server, network, or software

  • Introduce malware, viruses, or other harmful code

  • Access areas or information of the Website that you are not authorized to view

  • Impersonate another person or misrepresent your identity

  • Access or use another person’s account or personal information without permission

  • Engage in activity that interferes with other users’ access to the Website

  • Use the Website for unlawful, abusive, or fraudulent purposes

Luna grants you a limited, non-exclusive, revocable licence to use the Website for personal, non-commercial purposes. We may suspend or revoke this licence if you breach these Terms.

Website Availability

Internet-based services can sometimes experience outages, delays, or errors. We do not guarantee uninterrupted access to the Website and are not responsible for disruptions caused by factors outside our control.

Intellectual Property

All content on the Website, including text, images, graphics, audio, video, data, software, and other materials (“Content”), is owned by Luna or our licensors. It is protected by copyright, trademark, and other intellectual property laws.

You may view and use the Content for your personal use only. You may not:

  • Reproduce, modify, republish, or redistribute any Content without prior written consent

  • Reverse engineer or attempt to discover the source code of the Website

  • Use automated scraping or copying tools

  • Remove copyright or trademark notices

All rights not expressly granted are reserved.

Trademarks

“Luna Health,” the Luna logo, and associated marks are trademarks of Luna Health Corp. Other marks that appear may belong to third parties. You are not permitted to use these marks without permission.

Privacy

Your use of the Website is also subject to our Privacy Policy. Please read it carefully to understand how we handle your information.

Cookies and Tracking

We use cookies and similar technologies to operate our site, remember your preferences, and understand how the site is used. You can control cookies through your browser settings, but some functions may not work properly if you block them.

Reporting Copyright Concerns

If you believe content on the Website infringes your copyright, email us at admin@lunatherapy.ca with:

  • Identification of the work and infringing material

  • Your contact information

  • A good-faith statement of unauthorized use

  • Your signature or that of your authorized agent

We review all valid reports and will act as required by law.

User-contributed Content

If the Website allows user submissions, you must:

  • Be truthful about your identity

  • Not share material that is illegal, harassing, defamatory, hateful, or obscene

  • Not post personal information of others without consent

  • Have the right to share the content you submit

By submitting content, you grant Luna a worldwide, royalty-free, perpetual licence to use and display it in connection with the Website. This does not override your privacy rights.

We may remove user content at any time if we believe it violates these Terms or applicable law.

Links to Third-party Websites

The Website may include links to other websites or platforms that we do not own or control. We are not responsible for their content or practices. Your use of third-party sites is at your own risk. Review their terms and privacy policies before using them.

No Medical Advice

The Website is for general informational purposes only. It does not provide medical advice or clinical services. Always seek the advice of a qualified healthcare provider for medical concerns.

If you are in crisis or need emergency help, call 911 or visit your nearest emergency department.

Disclaimer of Warranties

The Website is provided “as is” and “as available.” We make no warranties or guarantees, express or implied, about:

  • The accuracy, completeness, or reliability of the Website or Content

  • The uninterrupted or error-free availability of the Website

  • Freedom from viruses or harmful code

You are responsible for using appropriate security software and safe browsing practices.

Limitation of Liability

To the maximum extent permitted by law, Luna, its affiliates, officers, employees, contractors, and agents are not liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, data, or goodwill, arising out of or related to your use of the Website.

Your sole remedy if you are dissatisfied with the Website is to stop using it.

Indemnification

You agree to defend, indemnify, and hold harmless Luna, its affiliates, officers, employees, contractors, and agents from any claims, losses, damages, costs, or expenses (including legal fees) resulting from:

  • Your use or misuse of the Website

  • Content you submit

  • Your violation of these Terms

  • Your violation of another person’s rights

Termination

We may suspend or terminate your access to the Website at any time, with or without notice, if we believe your use violates these Terms or could harm other users or Luna.

Governing Law

These Terms are governed by the laws of Ontario and the federal laws of Canada applicable in Ontario. Any disputes will be resolved in the courts of Toronto, Ontario.

Entire Agreement and Severability

These Terms are the entire agreement between you and Luna regarding your use of the Website. If any provision is found invalid or unenforceable, the remaining provisions remain in full force.

Luna’s decision not to enforce a provision does not waive its right to enforce it later.

Contact Us

If you have any questions, please contact us at admin@lunatherapy.ca.